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What information do we collect?

Personal data is what uniquely identifies you, and it includes:
Name
Phone Number
E-mail
profile Image

Your Device Identifier
How do we collect information?

Personal data may be collected by us and our service providers in a variety of ways, including the following:

Through the Website: We may collect personal data through the Website, such as when you register for our services, buy something, or advertise on the website or application.

Offline: We may collect personal data from you when you are not online, for example, when you contact our customer service.

Through your browser or device: Most browsers or your device automatically collect some information. We use this information for statistical purposes and to ensure the proper functioning of the sites.

Through server log files: Your "IP address" is a number that is automatically assigned to your computer or device by your Internet Service Provider. The IP address is automatically identified and recorded in server log files whenever a user visits the sites, specifying the time of the visit and the page(s) visited.

Using cookies: Cookies allow a web server to transfer data to a computer or device for storage and other uses. There is a straightforward process available on most browsers for you to opt-out of the use of cookies if you do not want information to be collected through the use of cookies.

Through your use of the application: When you download or use the HighHigh app, we and our service providers may monitor and gather data about how the app is used, including the time and date the app on your device accesses our servers and the information and files that are downloaded to the app based on your device identifier.

Through you: When you voluntarily provide this information, it may be collected, including details like your date of birth, gender, and city, as well as other details like bank account information.

How we use your information?

To respond to your inquiries and fulfil your requests, such as sending you newsletters, answering your questions, and responding to your comments.

To send you administrative information, such as information related to the Sites and modifications to our terms, conditions, and policies; since this information may be important to your use of the Sites, you cannot stop receiving these messages.

To finish and process your payments and to offer you the best customer service possible.

To send updates and advertisements related to our services, products, advertising campaigns, and programs, and to invite you to take part in exclusive campaigns.
For business purposes, such as assessing and managing our operations, carrying out market research, auditing, developing the application, enhancing our website, enhancing our services, identifying usage trends, assessing the success of our promotional campaigns, customizing the application's interface and content based on your prior usage, gauging customer satisfaction, and offering customer service (including troubleshooting for customer issues).

We may use your location to deliver services and content that are specifically tailored to your location. We may also share the location of your device, details about the ads you have viewed, and other data we have collected with our marketing partners in order to help them deliver you with content that is more relevant to you and to evaluate the effectiveness of advertising campaigns.
We may use your information as we deem necessary or appropriate to: (a) comply with the law, including laws outside of your country of residence; (b) comply with legal requirements; (c) respond to requests from public and governmental authorities, including public and governmental authorities outside of your country of residence; (d) enforce our terms and conditions; (e) protect our operations or those of any affiliated company; and (f) protect our rights, privacy, safety, or property and/or those of others.

Rights you have under the GDPR
We want to be certain that you are fully aware of all of your rights in relation to data protection. Each user has the following rights:
Right to access: You have the right to request copies of your personal data.
Right to rectification: You have the right to ask us to correct any information you think is incorrect. You also have the option to ask us to complete any information you think is missing.
Right to erasure: You have the right to request erasure of your personal data, under certain circumstances.
Right to restriction of processing: You have the right to request that processing of your personal data be restricted, under certain circumstances.
Right to object to processing: You have the right to object to our processing of your personal data, under certain circumstances.
Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain circumstances.
If you submit a request, we have one month to get back to you. Please get in touch with us if you want to use any of these rights.

Security

We implement practical organizational, technical, and administrative safeguards to protect the personal data we have. Unfortunately, we are unable to guarantee that any data transmission over the Internet or data storage system will be totally secure.

Please contact us right away using the information provided in the "Contact Us" section if you have any reason to believe that your interaction with us is no longer secure (for instance, if you believe that the security of any account you have with us has been compromised).

Information retention period

We will keep your personal information for as long as it takes to accomplish the goals outlined in this policy.

Sensitive information

We normally ask that you not submit or disclose any sensitive information (e.g., ethnic or racial origin, political opinions, religious or other beliefs, health or medical condition, criminal background, trade union membership) to us on or through the Sites or otherwise. In some exceptional, special cases that may require this, such as insurance requests, we will clearly specify for you how to do this safely.

Privacy Policy updates

This policy may change in the future. To find out when this policy was last revised, we kindly ask that you look at the "Last Updated" button at the top of this page. Any modifications we make to the privacy protection policy will take effect as soon as they are posted on the website. You agree to the updated Privacy Protection Policy if you continue to use the website following the implementation of these changes.

Children's information


Our top priority also includes adding security for kids using the Internet. We urge parents and guardians to supervise, take part in, or supervise and direct their children's online activity.
Children under the age of 13 are not knowingly provided with any personally identifiable information by "HighHigh". We firmly advise you to contact us immediately if you believe that your child provided this kind of information on our website. We will make every effort to promptly remove such information from our records.

Contact us

If you have any inquiries about this privacy policy, please get in touch with us .